In this article you will find the whole documentation to the comment search: 

 

Two square brackets [] symbolize the comment search field, and [text] means the search field contains “text”.

  • By clicking on ✓ (contains), you can turn it into ✗ (doesn't contain). This negates the result, meaning that the articles returned by ✓ are the ones filtered out by ✗, and vice versa. The following points describe the default behavior for ✓ (contains).

 

  • The search is case insensitive.
  • In general, the filter looks for any partial matches (unless you’re using a special command, see below).
  • Spaces matter for the search, but only within the search text. Spaces at the beginning or end of the search field are removed. This means [ text], [text], and [text ] all search for “text”.
  • Word order matters for the search.
  • For example, if your article has the comment “This is a test”:
    1. [this is a] is a (partial) match (case insensitive)
    2. [thi is a] is not a match (missing letter “s”)
    3. [isa] is not a match (missing space)
    4. [is this] is not a match (wrong order)
  • There are several special search commands:
    • No Comment: [""]
  • Typing two quotation marks into the search field (and nothing else) shows only items with empty comment.
    • Doesn’t contain: [!something]
  • Typing exclamation mark followed by any text (“something”) shows items with a comment that does not contain “something”. For most users, it will be simpler to click the ✓ button and switch to ✗.
    • Match exactly: [;something]
  • Typing semicolon followed by any text (“something”) shows items with a comment which is exactly “something”
    • Note: “!” and “;” only work as special characters if they are the first character of the search field, otherwise they are considered part of the search term. For example, [discount!] is not a negation but will find all partial matches of “discount!”.
    • Match any of:
      [first-text
       second-text
       …]
  • If you split your search across multiple lines, the results per line are combined (matching articles with “first-search” OR “second-search”). Special characters “!” and “;” are not supported for multiline searches. However, you can find all articles without a comment and those including a text (“something”) with the following search:
    [“”
    something]
  • You can extend the multiline pattern to 3, 4, or any number of combined searches.
  • Comment Removal: If you want to delete a comment Click on the "Set Comment" Icon > In the comment field press Space bar > Press Enter